Shop update 5/29. FREE SHIPPING to US(5-7 days)! $10 International(2-3 weeks)!

Shipping and Refund Policy

Preorder Dates and Deadlines

 All sales for preorders will be going towards funding. This means that I do not have the plushies in-hand. Mass production will start when the preorder ends on September 1st, and then they will be shipped via sea freight (1-2 months). Orders are expected to arrive from December 1st-early January depending on where you live. 

  1. August 1st: Preorder Starts
  2. September 1st: Preorder ends and mass production starts/refunds are given.
  3. September-October: Mass production ends and orders are shipped to me. (1-2 months by sea)
  4. November-Early December: Orders are shipped out and arrive to their new furever homes! 

 

Shipping

I will ship anywhere that USPS first class package allows. This includes over 180 countries. You can find the list of countries that they might not ship to here:

 https://about.usps.com/newsroom/service-alerts/international/welcome.htm?_gl=1*x19sk2*_ga*Mzc0MTYzOTUyLjE2Mzk4Nzg4Mjk.*_ga_3NXP3C8S9V*MTY0MTU4MzU4NC4yLjEuMTY0MTU4MzcwMS4w 

All of my prices are flat-rate and automatically calculated at checkout. If you have any problems with your shipping price, please contact me at [email protected]  

For all domestic shipments I use USPS first-class package or a 1-3 days shipping time equivalent. 

For all international orders, I use First-Class package international. Wait time is approxiamately 2-4 weeks, but can take longer due to customs. Please message me if you haven't recieved your order after 5 weeks.


Refunds and Returns

Refunds are always allowed during the preorder campaign and before shipment. Unfortunately, I don't accept plush returns for sanitary reasons, but I will gladly send a replacement if your item arrives damaged due to shipping. Please contact me.



I am always happy to answer any and all questions about my products and services. Reach out to me anytime at [email protected] or on any of my social media platforms. Thank you for supporting my little shop! It's my dream to become a plush designer.